Frequently asked questions

What about music?

In examining the landscape of music for social media, we find ourselves yearning. The challenge lies in curating the right soundtrack for each unique customer, complicated by licensing restrictions that often flag even purchased music on these platforms. This issue has led many end users to turn to integrated music features offered by social media applications, which empower them to select the perfect tunes for their posts. By utilizing these built-in options, customers gain the flexibility to alter the music at any time, ensuring their final content remains polished and compliant. Ultimately, this shift not only enhances user experience but also provides a viable solution to the ongoing complexities surrounding music usage in the digital realm.

Can I customize my system?

At our company, every installation is meticulously set up with the client in mind. We understand that each operation is unique, which is why we customize our toolkit to seamlessly integrate with your specific uploading and preview processes. Recognizing that no two customers are alike, we take pride in our ability to adapt and meet diverse requirements. Our team is dedicated to ensuring that the features we provide align perfectly with your needs, and we are more than willing to create custom solutions upon request. Your workflow is our priority, and we aim to provide you with a tailored experience that enhances efficiency and effectiveness.

Slow motion?

The editing system provides users with an array of versatile tools to enhance their video projects effortlessly. With the trimming feature, you can easily cut out unwanted sections, ensuring that only the most impactful moments remain. Additionally, the slow-motion functionality allows for dramatic emphasis on key scenes, giving viewers a chance to fully absorb the action.

We are a small dropzone, is this too much?

We understand the unique challenges faced by small skydiving centers with limited staff and space. Our specially designed toolkit empowers these clubs to elevate their brand and operational efficiency, enabling them to provide a professional experience akin to that of larger facilities. With our resources, you can enhance your center's appearance and functionality without breaking the bank, ensuring that both staff and customers feel the benefits of a well-equipped environment. Our solutions are tailored to fit your budget while maximizing impact. Embrace the opportunity to transform your small dropzone into a competitive player in the skydiving industry!

How much is hardware cost for this?

When considering the investment in your media server, the amount you choose to spend plays a crucial role in its performance. Expect to allocate between $800 and $1200 on hardware to ensure optimal rendering speeds, with previews available for customers in as little as one minute, up to three minutes. Each customer can generate up to 10GB of raw data, making it essential to have ample hard drive space. We have carefully selected the right enclosure for your server. As your needs grow, expanding storage is straightforward and can be done affordably through Amazon or any trusted computer retailer. Ultimately, how much you invest will directly impact the speed and efficiency of your media production, allowing for a better experience for your customers.

Do we have to use GoPros?

When it comes to cameras, you aren’t limited to using GoPro. We are capable of working with any camera that captures MP4 video format. However, for the best results, we recommend using a camera that can produce 4K resolution at 30 to 60 frames per second (fps). If your project involves slow-motion, opting for 60 fps will provide smoother and more visually appealing results.

Ok, so how much does this cost?

As a newly established company, we are currently refining our cost structure to better serve our customers. We have partnered with several drop zones that are actively testing our services and have reported positive outcomes. To ensure quality and value, we are limiting the number of customers we will be on-boarding. Our pricing model operates on a monthly basis and varies according to the volume of customers served each year. This structure is strategically designed to encourage drop zones to capture video of every customer, ultimately maximizing profit potential. Our research indicates that over 60% of customers who initially decline to purchase reconsider if given the opportunity to view their experience, emphasizing the importance of a fast preview process after the skydive.

How do you access the system?

The toolkit can be easily accessed through any web browser, allowing you to utilize its features from virtually anywhere within your operation as long as you are connected to your local internet router. This flexibility means that employees can engage with the system on a variety of devices, including desktops, tablets, and smartphones. While smartphones may present a slightly smaller display, they remain a viable option for accessing the toolkit on the go. This accessibility empowers teams to stay connected and productive, ensuring that essential tools and resources are never out of reach, regardless of location or device preference. Embrace the convenience of a web-based toolkit that adapts to your operational needs.